The Autograph Tower, Lantai 77
Jl M.H. Thamrin no 10
Jakarta Pusat, DKI Jakarta 10230
Phone: 021-57905788
Email : recruitment@balitower.co.id
Career - NOC Staff
Region: Jakarta
Responsibilities:
1st Analyze Network Problem
Monitoring Network such as OLT, ONT, ISP, Switch, Rectifier, etc
Create TT live Network (Open/Resolved/Closed)
Follow up TT Open activity until Closed /Alarm clear
Record Activity TT Open until Closed on Summary TT
Collect & Share NAV and summary TT (Daily,Weekly,Monthly)
Response Complain by Tenant / Customer
Escalate issue problem to related department
Follow up to customer/vendor regarding issue on live network
Requirements:
Candidate must possess at least a Bachelor's Degree (S1) or equivalent from reputable university especially Electrical/Telecom/IT Faculty with a minimum GPA of 3.00.
A Minimum of 1 years experience in field operation testing, NOC, troubleshooting experience and project implementation.
Basic understanding of network monitoring concepts and management tools
Experience of diagnosing network and service issues, following them through to resolution
Have good troubleshooting and analyze skill especially on transmission switch/router, OLT, ONT, fiber optic, rectifier and power.