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Recruitment Balitower
Wisma KEIAI, 22nd Floor
Jl. Jend. Sudirman Kav. 3
Jakarta 10210. Indonesia
Phone : +62 21 5790 5788
Fax : +62 21 5790 5789
Email : recruitment@balitower.co.id
Career - Supervisor FTTX Operation and Maintenance
Region: Jakarta
Responsibilities:
Manage Team schedules, monitor and assist the team in completing tickets / assignments that are being worked on
Complete all Residential customer visit tickets according to the schedule determined by the Call Center
Resolving all network problem tickets in accordance with the SLA issued by the NOC.
Create Daily, Monthly, Yearly Reports
Manage team needs and keep all the tools used by the team under it.
Requirements:
Minimum experience working in an ISP company for 3 years
Experienced in the Field of Optical Fiber (OTDR, Splicing, Restoration)
Experience with GPON Technology and Its Devices (OLT, ONT, FAT, FDT)
Experience with OLT and ONT Nokia Series
Experience in managing the Team work under it
Experience in making daily, monthly and annual reports
Willing, for the possibility of working 3 shifts for monitoring the Progress Team.
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