Career - Supervisor FTTX Operation and Maintenance
Region: Jakarta
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Responsibilities:
- Manage Team schedules, monitor and assist the team in completing tickets / assignments that are being worked on
- Complete all Residential customer visit tickets according to the schedule determined by the Call Center
- Resolving all network problem tickets in accordance with the SLA issued by the NOC.
- Create Daily, Monthly, Yearly Reports
- Manage team needs and keep all the tools used by the team under it.
Requirements:
- Minimum experience working in an ISP company for 3 years
- Experienced in the Field of Optical Fiber (OTDR, Splicing, Restoration)
- Experience with GPON Technology and Its Devices (OLT, ONT, FAT, FDT)
- Experience with OLT and ONT Nokia Series
- Experience in managing the Team work under it
- Experience in making daily, monthly and annual reports
- Willing, for the possibility of working 3 shifts for monitoring the Progress Team.
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